Privacy Policy

The visitor's personal information, which is required for the processing of the reservation, is deemed to be confidential. This information is provided by the visitor. The personal information of Serenenestle's guests will be required to be utilized, which may include the following: name, age, date of birth, address, contact number, email address, Aadhar number, PAN number, passport number, and any additional personal details such as religion, health and mobility status, medical history, dietary preferences, and so on. Serenenestle's guests will be required to participate in the event. There will be a requirement for serenenestle.com to make use of this resource.

Disclosure of Personal Information for Travel Arrangements

To facilitate your travel arrangements, these personal details may be disclosed to the following entities: customs/immigration authorities, tourism organizations, consulates, embassies, visa facilitators, airlines, cruise lines, railway companies, hoteliers, destination management firms, marketing and communication service providers (for SMS, email, and WhatsApp), partners and affiliates, tour managers, co-travelers (to a limited extent), and co-travel organizations.

Legal Obligations and Data Disclosure

In addition, in a manner that is similar to what was said before, the private data of visitors may be disclosed in response to legal responsibilities, court orders, or investigations carried out by governmental or statutory bodies.

Notification Channels for Trip Updates

You will get information from serenenestle.com regarding the progress of your trip through a range of channels, including but not limited to transactional and promotional SMS, email, WhatsApp, phone calls, and holiday offers and greetings. These notifications will tell you about the current state of your trip. When you make a reservation for a tour or package, you are permitting the aforementioned use and sharing of your personal information to the applicable third parties. This consent is granted to the third parties.

Authorization for Use of Personal Information

The organization retains the right to utilize Serenenestle-tagged social media posts, emails, guest testimonials, on-tour images, video clips, and emails to promote tours, packages, locations, and informative videos, among other things, across all platforms. This right is maintained by the organization. In addition, the organization does not demand any further pay or consent to make use of the images and films that were described before.

Facilitation of Guest Introductions

To promote Serenenestle's business, the Company reserves the right to enable the introduction of a visitor to a potential guest, provided that the guest requests this introduction.

The information that is gathered, stored, or processed about serenenestle.com, its group companies, employees, partners, associates, agents, guests/customers, or other individuals shall be the sole property of serenenestle.com and shall not be disclosed, except in circumstances in which disclosure is required by law or for the events that are taking place during the tour.